CREM stands for Customer & Enterprise Management It is a strategy used to learn more about customers' needs and behaviors in order to develop stronger relationships with them with using all enterprise resources. The idea of CREM is that it helps businesses use technology and all enterprise resources to gain insight into the behavior of customers and the value of those customers for enterprise business growth.

With a CREM solution you can:

  • Provide services and products that are exactly what your customers want
  • Improve customer service and satisfaction
  • Cross selling products more effectively
  • Help sales staff close deals faster
  • Pipeline, evaluation, workflow, planning tool
  • Manage dynamic reports
  • Knowledge data base, inside communication portal
  • All teams managing with measurement of efficient
  • Improve for all staff access to information
  • Attached all important documents
  • Manage, automate and integrate business processes
  • Increased information security


  • Server or Cloud
  • Fix or Sotware as a Service solution (SaaS)
  • Open architecture gives opportunity to develop and customize software
  • Access to the system via mobile devices
  • System can be connecting to others via API technology within organization.

Why Evercode CREM:

  • One provider for implementation and maintenance
  • One solution for multifunctional system
  • Flexible customization to customer requirements

CREM - Customer & Enterprise Managment

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